REFUND POLICY

A legal disclaimer

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Returns & Refund Policy for Flawless Glow

Last updated: [February 2026]

At Flawless Glow, we take pride in the quality of our products. Due to the nature of cosmetic and hygiene products, we operate a strict returns policy.

Returns

For hygiene and safety reasons, we do not accept returns on opened or used products.

We will only accept returns if:

• The item is unused, unopened, and in its original packaging

• The return is requested within 14 days of delivery

To request a return, please contact:

Email: [flawlessglowcosmetics.com]

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Non-Returnable Items

The following items cannot be returned:

• Opened or used products

• Items without original packaging

• Products returned after 14 days

Refunds

Once your return is received and inspected, we will notify you of the outcome.

If approved:

• Refunds will be issued to your original payment method

• Please allow 5–10 working days for the refund to appear

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Faulty or Damaged Items

If your item arrives damaged or faulty, please contact us within 48 hours of delivery with:

• Your order number

• Photos of the item and packaging

We will offer a replacement or refund where appropriate.

Incorrect Items

If you receive the wrong item, please contact us within 48 hours, and we will resolve the issue as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

We recommend using a tracked service, as we are not responsible for lost return parcels.

Cancellations

Orders cannot be cancelled once they have been processed or dispatched.

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